Frequently Asked Questions

Medical Providers

My hospital deals with complicated surgeries that other hospitals don't have to deal with. It's not fair to compare a hospital that does
complicated surgeries to one that only does day surgery.

In fact, different hospitals see patients with different characteristics including risk factors such as age, gender and whether patients have coexisting conditions that might influence how they fare in hospitals. That's why each hospital's reviews specify a specialty and procedure, which hospitals can choose when creating their profile. Hospital Nation does not compare hospitals, but instead promotes the dissemination of medical provider reviews. This Site should in no way be construed as offering medical advice. Our stated mission is to bring transparency to the health-care marketplace. Your decisions about treatment, providers and anything else belong strictly to you.

I see my hospital is already in Hospital Nation’s database, how to get access to it ?

Hospital Nation have a pre-loaded Database integrated, if the provider you repesent is already on it, please contact us to get a complete access to it and update it’s profile for better indexing and better usability of Hospital Nations's features.

How Hospital Nation deals with negative comments ?

To protect medical providers who receive negative comments, the website tracks and uses software that detects similarities in writing patterns to identify postings that are not genuine. We have a team evaluating daily, taking into account whether the review is motivated by malice or things other than an honest review of the medical providers.

Hospitals are very large, complex organizations. To rate anything on the basis of five stars is incomplete at best and
potentially misleading at worst ?

The five point rating only assess the quality of general care and medical treatment. At Hospital Nation we always encourage the patient to review hospitals on key performance metrics like quality indicators and satisfaction ratings based on experience. We encourage all to tell their story so that patients who seek the same treatment will have all the information they need to make an informed decision.

Don't you think that letting people determine what rating their hospitals should have is unfair and irresponsible ?

The patient ratings tool included on the hospital profile pages does not affect the overall rating awarded by the national accreditation institution. It is there as a supplement, so that patients can compare their own experience to the results hospitals report themselves. Research in the U.K. has shown that online patient ratings such as these accurately reflect health care outcomes at hospitals.

My hospital is not on your list. Why not?

If your hospital is not listed on our site, please create a Provider Account and start adding your services into our data base. Hospital Nation is a unique platform that aims to improve transparency for healthcare consumers and allows providers to reach millions of medical care consumers that seek information on healthcare facilities and the services they offer.

Patients and Visitors

How do I know the veracity of the reviews ?

The reviews will be transparent as well as verified to ensure that there are no fraudulent reviews. Hospital Nation is a free website that provides directories and reviews of Hospitals. We have made every effort to insure accuracy and fairness.

What other services beside ratings does the site have to offer ?

Patients can rate an institution as well as provide vital information to prospective patients as they make their own difficult healthcare decisions. Users can rate & compare hospitals on basic indicators including - Accessibility, Admission Process, Communication, Safety & Security, Wait Times and Cleanness among others. Since Hospital Nation promotes the dissemination of healthcare information, thus user can engage itself in discussions through Forums and Blogs.

Can I share prices at Hospital Nation ?

Yes, Hospital Nation also offers the option to tell others what you paid for a given healthcare service. The benefit is to promote transparency in healthcare pricing for the services and healthcare professionals listed in the system.

How reliable or trustworthy is the information available on Hospital Nation ?

The information available on Hospital Nation is provided by the hospitals/clinics/doctors themselves. At Hospital Nation, we take extreme care to ensure that all of that information is accurate and updated.

I am not able to find the Hospital or Doctor that I am looking for?

Well, sorry about that! We are constantly updating our Hospital and Doctor network to increase the profiles on our website. Please write to us at support@hospitalnation.com and we will help you with the specific Hospital and Doctor that you are looking for.

What will you charge for providing me with the treatment information?

This is the best part! We do not charge anything to you. You get verified quotes from the Hospital for free.

I do not reside in the cities mentioned on your website. Can you still help me with verified quotes from Hospitals?

Yes, surely. Please get in touch with us and let us know your requirements. We will help you as much as possible, in any part of the country.